Multitude of unanswered questions about IATA Resolution 787 examined
April 26, 2013, WASHINGTON, DC – With over 450 organizations registered, Business Travel Coalition (BTC) and American Society of Travel Agents (ASTA) held a joint webinar Friday regarding the International Air Transport Association (IATA) Resolution 787 and the included New Distribution Capability (NDC). Travel agents, travel managers, members of the press, association leaders and government officials from 24 countries had the opportunity to learn about Resolution 787 and ask questions of both BTC and ASTA.
The webinar discussed how this proposed new business model, agreed by IATA member airlines at a conference held on October 19, 2012 as binding Resolution 787, would negatively and significantly impact airline competition and would drive up airline prices for consumers. It was laid bare by the fact that there was no collaboration with the organizations that represent travel managers and travel agencies about this new industry direction. It was equally clear that IATA needs to provide substantially more documentation before a decision of monumental importance is taken by the U.S. Department of Transportation (DOT).
"Under Resolution 787, airlines have agreed amongst themselves that they have the right to demand extraordinarily intrusive personal data about specific customers be broadcast to all airlines that might offer service, even though consumers in most cases enter into a contract of carriage with just one of those airlines," stated BTC chairman Kevin Mitchell. “I've been involved in distribution and competition issues for over 20 years and I've never seen anything of this magnitude," added Mitchell.
Both BTC and ASTA will continue to push IATA for full disclosure and encouraged webinar participants to exercise their right to petition the government and ask that the U.S. DOT demand full documentation from IATA before taking such a decision on Resolution 787.