industry survey


Dear Travel Industry Colleagues,

The General Accountability Office (GAO), the investigative arm of the U.S. Congress, has asked the Business Travel Coalition (BTC) to conduct research and provide analysis concerning potential domestic U.S. airline industry consolidation. BTC’s focus will be on the business travel segment of the industry.

Consolidation will no doubt become a major issue in 2008. Whether you are a U.S.-based company, or one headquartered in another country but with significant travel activities within the U.S., your participation will be very important to informing the U.S. government of the industry’s views on this subject. Similarly, if you are an executive with a travel management company, or other industry participant, this is a unique opportunity to influence strategic aviation policy in the U.S.
BTC has jointly developed a survey with officials at GAO. This survey, which should take 20 minutes to complete, can be found at

All information and analysis provided by BTC to GAO will be aggregated; no individual or company names will be identified, or be identifiable. BTC has been handling this kind of sensitive information gathering since 1994 and has never had even the smallest problem.

The survey will be open until Friday, December 14. I will share a high-level analysis with those who participate in this work. Please feel free to send this communication to colleagues in the U.S. or elsewhere in the world; the broader the participation, the more useful the work-product will be.

Please feel free to contact me with any questions at 610.341.1850, or at

I thank you in advance for your participation in this important undertaking.

Best regards,
Kevin Mitchell

Business Travel Coalition
Rue du Trône 130, B-1050 Brussels
214 Grouse Lane, Radnor, PA 19087
US phone: (610) 341-1850